Refund Policy

Mango Orchard – Delivery Happiness Guarantee

At MANGOORCHARD, we are committed to delivering premium-quality mangoes and oranges directly from our orchards to your doorstep. Every order is carefully handled to ensure freshness, quality, and customer satisfaction.

All our mangoes are:

• Disease-free and naturally ripened
• Carefully selected for size, quality, and appearance
• Properly sorted and graded
• Packed with care to avoid damage
• Weighed using digital scales before dispatch

Delivery Happiness Guarantee

Since mangoes are perishable, there may be rare cases where the product does not meet expectations. To ensure peace of mind, we offer our Delivery Happiness Guarantee.

If you are not satisfied with your order for any reason, you may contact us within 7 days of receiving your delivery.

No need to return the mango box.

⚠️ Eligible Issues for Claims

• Damaged or spoiled mangoes upon arrival
• Incorrect weight (less than advertised)
• Incorrect variety delivered
• Mangoes not matching expected size or quality
• Any issue that results in dissatisfaction with your purchase

📸 Proof Requirement

To process your request efficiently, please provide clear pictures showing:

• Damaged or spoiled mangoes
• Weight discrepancy (if applicable)

These images help us improve quality control and ensure better handling by our delivery partners.

📞 How to Contact Us

You can reach us through WhatsApp:

0300-8431947

Available: 09:00 AM – 09:00 PM

Our team will register your complaint and respond as quickly as possible.

🔄 Resolution Process

After reviewing your complaint and verifying the details, we will take appropriate action to resolve the issue. Depending on the situation, we may offer:

• Full or partial refund
• Replacement delivery of fresh mangoes
• Discount on your next order

Our Commitment

We truly value your trust and strive to deliver the best mango experience every time. We apologize for any inconvenience caused and appreciate your understanding and support.